How do I get my tickets when I order online?

Tickets will be automatically delivered to the email address you provide!  Free of charge. Please check your junk mail and spam folders, tickets can sometimes be filtered due to strict filters.  Tickets are delivered via noreply@ascendfs.com. Please add this email address to your email contacts to avoid future emails landing in your junk and spam filters.

I DIDN’T RECEIVE MY TICKETS, WHAT DO I DO?

First, please check your junk mail and spam folders, tickets can sometimes be filtered due to strict filters. Tickets are delivered via  noreply@ascendfs.com.  Whitelist this address with your email provider. If you check spam and still can’t find your tickets, please contact lwdhf@lwdh.on.ca or 807-468-9861 ext. 2469 with: • Your name • The name the tickets were purchased under • When you purchased the tickets • The email address the tickets should have been sent too and will check into the purchase, and get in touch with you.