I didn’t receive my tickets, what do I do?

First, please check your junk mail and spam folders, tickets can sometimes be filtered due to strict filters. Tickets are delivered via  noreply@ascendfs.com.  Whitelist this address with your email provider. If you check spam and still can’t find your tickets, please contact lwdhf@lwdh.on.ca or 807-468-9861 ext. 2469 with: • Your name • The name the tickets were purchased under • When you purchased the tickets • The email address the tickets should have been sent too and will check into the purchase, and get in touch with you.